We believe that our customers should talk more about us than we do about ourselves. Have a look at what our customers are saying about us below.
The Work Force Management practice of WyzMindz helped us to reduce the management bandwidth deployed in handling the contact center service provider. WyzMindz helped to correct practices especially around Capacity Planning & scheduling – that in turn increased average call answered per day by 15% with no increase in cost within 2 months of engagement. I fully endorse and recommend WyzMindz to all organizations that are looking to achieve the optimal “Service-cost” Balance
The pilot was done for one of our prestigious client in UK, within a span of 3 months; the revenue increased by 60%, customer satisfaction enhanced, the process become predictable and repeatable. The breakthrough improvement has been achieved using various tools and great minds that WyzMindz have…..……The founders bring in huge amount of credibility and passion. They walk the talk. Each member of the team is dynamite yet very humble. They ensure the FISH is in action. In fact it’s a benchmark in itself from the recruitment point of view where there are zero defects. If I would not have been an entrepreneur I would have loved to work with them.
I am extremely happy to write this testimonial for WyzMindz solutions. They have kept their promise – setting up planning and reporting processes in a remarkably short period of time that have allowed improved planning as well as greater visibility, control and integrity of reporting. The professionals from WyzMindz are completely hands-on and have demonstrated ownership and care for business results; often giving solutions that have broken through operating constraints. The planning and reporting processes that WyzMindz have established make decision making easy, using what if scenarios and highlighting significant financial opportunities that were hidden earlier. Today they are our trusted partners and their services are being leveraged across our multiple delivery centers.
In ten years as a CEO, I have never seen a better investment in Business Intelligence Process. With WyzMindz Analytical Services, our Controllers aren’t just looking at data anymore. They’re discovering information. They are informed decisions.
In a short period of 5 to 6 weeks, the WyzMindz team has worked tirelessly (almost round the clock) and deployed their Planning and Forecasting service. The entire quality of the Workforce management process has risen markedly since we introduced WyzMindz. The WyzMindz dedicated & expert team institutionalized processes through which information, alerts & decision making basis facts & figures can now be obtained more easily, quickly, transparently and in greater depth. The WyzMindz planning service is quick to deploy, easy to use and gives businesses clear, actionable and trustworthy information about all relevant metrics. What started out as a Diagnose & consulting service for us has evolved into one that we have comprehensively adopted across our 4 delivery locations.
Best in Class Service!!! They are experts in their domain. The ROI is quick & real. I wish WyzMindz team the very best