India’s largest pioneer e-commerce firm reduces cost per order by 64% exceeding expectations by 14%

August 20, 2014Karun TharejaBack Office / Sales Centers, BPO / KPO / ITeS / Contact Center, Case Study, Dashboarding Services, Dialer Optimization, Forecasting, Inbound Centers, Outbound Centers, Outsourcing (BPO / KPO / ITES / Contact Center), Outsourcing Analytics, Planning & Scheduling, Planning and Forecasting, Reporting & WFM Analysis, Retailno comments

The customer wanted WyzMindz to take an all encompassing view of it’s operations and help to reduce the cost per order by as much as 50%. WyzMindz engineered a Cost per order reduction of 64%, greatly exceeding expectations. The COPC Readiness was also ascertained and evaluated along with delivery of an Online Analytics Platform to enhance management visibility and control.

This article was written by karun

Connect with me as per below details:

Enquiry Form

Corporate Office

Branch Office

India’s largest pioneer e-commerce firm reduces cost per order by 64% exceeding expectations by 14%

My Contact Details

Your selected case study will be emailed to your email address.