Case Studies

Quality Monitoring Service helps improve C-SAT

Quality Monitoring Service helps improve C-SAT

. . .

Industry Name: Telecom
Service Name: Quality Monitoring Service, Customer Lifecycle Analytics

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Times Business Solutions : A Case Study in Customer Lifecycle Management

Times Business Solutions : A Case Study in Customer Lifecycle Management

Times Business Solutions (TBSL), a part of the Times Group, is actively engaged in the e-commerce space . . .

Industry Name: e-commerce, BPO, Outsourcing
Service Name: Customer Lifecycle Analytics, Outsourcing Analytics, Quality Monitoring Services

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Future Lifestyle Fashions : A Case study in Customer Lifecycle Analytics

Future Lifestyle Fashions : A Case study in Customer Lifecycle Analytics

Future Lifestyle Fashions, a part of Future Group, India was looking at a provider who could help them . . .

Industry Name: Retail, Fashion
Service Name: Customer Lifecycle Analytics

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Insurance Renewal Agency improved policy revival by 5%

Insurance Renewal Agency improved policy revival by 5%

WyzMindz helps Insurance Renewal Agency improve Enhanced Policy Revival for above 150 days lapsed policies . . .

Industry Name: Insurance, BPO
Service Name: Outsourcing Analytics

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Beam Telecom experiences over 40% reduction in cost of service

Beam Telecom experiences over 40% reduction in cost of service

Beam Telecom was not being able to service its customers as per their goals. Calls from customers were going up even though the customer base was constant. With the help of WyzMindz, Beam was able to experience a reduction of over 40% in their cost to . . .

Industry Name: Telecom, Outsourcing
Service Name: Customer Lifecycle Analytics, Outsourcing Analytics

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