Causal forecasting methods are subject to the discretion of the forecaster & our forecasting experts (with more than 10 yrs experience) score above all to give you best in class forecasting accuracy.
Our Simulation methods help organizations meet the goal of creating and managing an adaptive workforce, capable of adjusting quickly to changing business needs at the right time.
Our Goal based Scheduling process allows for the prediction of Abandon rates, Service levels & Occupancy right at the planning stage so that you are able to plan and schedule capacity properly.
If you have a sales or collections function, our algorithms improve the probability of sale or promise or a payment.
With our dialer strategies, organizations can easily improve the probability of getting a Right-Party-Contact and the probability of a positive response for each call.