Times Business Solutions (TBSL), a part of the Times Group, is actively engaged in the e-commerce space in India with key brands like Times Jobs, Simply Marry, Magic Bricks, Tech Gig etc. WyzMindz is helping TBSL to get visibility around operations outsourced to partners and optimize the same. Download the case study to know more.
WyzMindz helps Insurance Renewal Agency improve Enhanced Policy Revival for above 150 days lapsed policies by 5% within 90 days. Helped Principal party improve persistency of business and moved the Insurance renewal agency from a penalty to reward zone.
The customer wanted WyzMindz to take an all encompassing view of it’s operations and help to reduce the cost per order by as much as 50%. WyzMindz engineered a Cost per order reduction of 64%, greatly exceeding expectations. The COPC Readiness was also ascertained and evaluated along with delivery of an Online Analytics Platform to…
One of India’s most well known Collection Centers working in the Insurance space enhances revenue by 15 in 60 days by improving bill-ability per associate within 60 days. Moves from a penalty zone to a reward zone on late stage collections.
WyzMindz delivers a solution which measures end to end customer satisfaction via telephonic surveys and then points out areas of improvement to help in improving the customer satisfaction scores. Customer satisfaction improved from 66% to 77% within first 6 months of engagement.