Quality Monitoring Service helps improve C-SAT

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Times Business Solutions : A Case Study in Customer Lifecycle Management

Times Business Solutions (TBSL), a part of the Times Group, is actively engaged in the e-commerce space in India with key brands like Times Jobs, Simply Marry, Magic Bricks, Tech Gig etc. WyzMindz is helping TBSL to get visibility around operations outsourced . . .

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Future Lifestyle Fashions : A Case study in Customer Lifecycle Analytics

Future Lifestyle Fashions, a part of Future Group, India was looking at a provider who could help them with critical aspects of their Customer lifecycle management. One of the key issues was to supply them with Market Intelligence around key parameters . . .

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Insurance Renewal Agency improved policy revival by 5%

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India’s largest pioneer e-commerce firm reduces cost per order by 64% exceeding expectations by 14%

The customer wanted WyzMindz to take an all encompassing view of it's operations and help to reduce the cost per order by as much as 50%. WyzMindz engineered a Cost per order reduction of 64%, greatly exceeding expectations. The COPC Readiness was also . . .

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